Professional water damage restoration, mold remediation & structural drying serving Portales and surrounding communities in New Mexico.
Comprehensive restoration solutions tailored to Portales properties. Click any service to learn more.
Comprehensive water mitigation using proven protocols to halt damage quickly. We address the water source, extract standing water, begin structural drying, and prevent mold growth — all within hours of your call.
IICRC-certified mold remediation and removal using containment barriers, HEPA filtration, and antimicrobial treatment. We eliminate visible mold, address hidden growth, and restore healthy indoor air quality.
Salvage and restore water-damaged personal property including furniture, clothing, photos, and electronics. Our contents restoration team uses advanced cleaning methods to recover items you thought were lost.
Complete sewage damage restoration including extraction, decontamination, and antimicrobial treatment. We handle the most hazardous water damage situations with certified technicians and proper biohazard protocols.
Professional leak detection and repair using state-of-the-art technology. Our technicians locate concealed water sources with precision, then repair the cause to prevent further damage to your property.
Professional storm damage cleanup and restoration services. Our crews respond fast after severe weather to extract water, secure exposed areas, dry structures, and repair damage from roof to foundation.
Complete basement flood restoration from water extraction through final repairs. We address standing water, damaged flooring, wet drywall, and contamination to return your basement to safe, usable condition.
Crawl space restoration that addresses moisture, mold, and structural concerns. Our technicians dry the space, remove contaminated materials, apply antimicrobial treatment, and install encapsulation systems.
Professional water damage restoration from first response through final repairs. Our crews handle water removal, moisture mapping, antimicrobial treatment, and structural drying to get your property back to normal.
Thorough water damage assessment using thermal imaging, moisture meters, and visual inspection. We classify water category, map moisture intrusion, and provide a detailed scope of work before restoration begins.
Advanced dehumidification systems paired with strategic air movement to dry your property thoroughly. We use data-driven monitoring to track moisture levels and ensure every area reaches safe drying targets.
Professional flood cleanup services including water extraction, debris removal, structural drying, and antimicrobial treatment. Our crews handle Category 2 and Category 3 floodwater with proper safety protocols.
Professional water removal services using high-capacity extraction equipment. Our crews eliminate standing water from carpets, hardwood, crawl spaces, and basements quickly to minimize property damage.
Fast response to burst pipe water damage. We extract standing water, deploy commercial drying equipment, and restore affected walls, floors, and ceilings — coordinating with your plumber for a seamless recovery.
Professional fire damage restoration from initial board-up through final reconstruction. Our crews remove soot and char, eliminate smoke odors, clean salvageable contents, and rebuild damaged structures.
Available 24/7 for emergency water damage response. Our crews arrive within hours with extraction equipment, drying systems, and containment materials to stabilize your property and prevent further damage.
Comprehensive mold inspection using moisture meters, thermal imaging, and air quality sampling. We identify mold species, locate moisture sources, and provide actionable remediation recommendations.
Industrial-strength structural drying with continuous moisture mapping and equipment adjustment. We target trapped moisture in wall cavities, subfloors, and structural framing to prevent long-term damage.
Advanced deodorization services that eliminate stubborn odors from water damage, smoke, sewage, and mold. Our multi-step process targets odor-causing bacteria and compounds for lasting freshness.
Full-service commercial water damage restoration with the capacity and expertise to handle properties of any size. We work around your business hours to minimize downtime and revenue loss.
Portales, NM is home to 11,619 people and a wide variety of residential construction styles. Mystic Relief & Construction has restored water-damaged properties of every type across the Portales area — from slab-on-grade homes to those with crawl spaces and basements. That hands-on experience means we know exactly which drying strategies and equipment deliver the fastest, most thorough results in this region.
Our familiarity with Portales extends beyond restoration — we understand the neighborhoods, the local permitting process, and the weather patterns that cause water damage in the area. When Mystic Relief & Construction takes on your project, you benefit from a team that is invested in the community and committed to getting your property back to normal as quickly as possible.
Here is what sets Mystic Relief & Construction apart from other restoration companies in Portales.
Our restoration crews hold IICRC certifications in water damage restoration, mold remediation, and structural drying. Your property is in the hands of trained, credentialed professionals.
Most emergency calls are answered live and our crews arrive on-site within 60 minutes. Every hour of delay increases damage and cost, so speed is built into everything we do.
We use thermal imaging cameras, pin and pinless moisture meters, and hygrometers to find water hidden behind walls, under floors, and in ceilings — ensuring nothing is missed.
No hidden fees, no surprise line items. You receive a detailed written estimate before we begin and the final invoice matches — guaranteed. We itemize every cost clearly.
From emergency water extraction through final reconstruction, we handle the entire restoration process under one roof. No juggling multiple contractors — one team, one point of contact.
Common questions about water damage restoration in Portales, NM.
Water damage restoration costs in Portales typically range from $1,200 to $5,000 for standard residential projects and $5,000 to $15,000 or more for extensive damage. Factors include the category of water (clean, gray, or black), the affected area, materials damaged, and whether mold remediation is needed. We provide free on-site assessments with detailed, written estimates before any work begins.
Category 1 is clean water from sources like broken supply lines. Category 2 is gray water from appliances or sump pump failures that may contain contaminants. Category 3 is black water from sewage backups or outdoor flooding and poses serious health risks. Each category requires different safety protocols and restoration methods. Our Portales technicians assess the water category on arrival and follow IICRC S500 standards accordingly.
Most homeowners insurance policies in Portales cover sudden and accidental water damage such as burst pipes and appliance failures. Gradual damage from neglected maintenance is typically excluded. We work directly with all major insurance carriers in New Mexico, handle the documentation and adjuster coordination, and bill your insurer directly so you can focus on getting your life back to normal.
Yes. Mold can begin colonizing within 24 to 48 hours after water exposure, especially in the warm, humid conditions common in many New Mexico communities. In Portales, we address mold risk proactively by deploying commercial dehumidifiers and air scrubbers immediately during the water extraction process. If mold is already present, our IICRC-certified technicians perform full remediation following industry protocols.
Our mold prevention protocol for Portales properties includes rapid water extraction within the first hour, strategic placement of commercial air movers and LGR dehumidifiers, application of antimicrobial treatments to affected surfaces, and continuous monitoring of moisture levels until readings return to normal. Speed is the single most important factor in preventing mold growth after water damage.
Yes. Our Portales, NM teams are equipped for projects of any scale — from single-room residential water damage to multi-story commercial buildings. We carry commercial-grade extraction equipment, industrial dehumidifiers, and enough air movers to handle large-scale losses. Our commercial clients include property managers, HOAs, and business owners throughout New Mexico.
Honest feedback from property owners who trusted Mystic Relief & Construction with their restoration projects.
"Mystic Construction was swift, responsive and thorough. Best private adjuster you can hire!"
"Great service. Recommend."
"Very strategic company! We had water damage in our garage from our water heater. They sent someone out immediately to stop the leak and they immediately repaired the damage and dealt with my insurance later. I would definitely recommend them."
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